Crisis Management
Crisis Management, risk and damage control.
We can help you define the problem correctly, therefore together we will have identified the solution.
Business and life throws up many challenges which can be out of your control. Forensic Cleaning NI have experience in dealing with high stress situations and are qualified in leading high performing teams and project management. We are able to help you pivot to reduce your loss and not make your "hole" deeper.
Forensic Cleaning NI have experience in dealing with all sorts of crisis including but not limited to:
- Large food processing plants following bacterial outbreaks,
- Deep cleaning and sterilising over 200 rooms within a 24 hour period,
- Sanitising 150000 sq ft of hospitality space following a viral outbreak,
- Decontaminating nursing homes and kitchens,
- Heavy soiled vehicles and premises.
- Buildings and labs swept for risks prior to works,
- Trauma and accident cleanup.
We have successfully provided speedy suitable solutions for private, commercial and public clients.
Within our network we can help handle crisis and create economic solutions to minimise risk and damage, if required we can quickly set up manned dedicated telephone lines and dedicated websites for communicating with staff, customers and public. Again depending on the style of crisis we can recommend a number of communication companies who can help manage your narrative.
Crisis management:
Real Life example:
Bank holiday weekend: Friday night 19:00.
Call received from client: Large office block circa 1960s construction sustained heavy flooding from 3rd level floor.
Within 1 Hour Forensic Cleaning NI on site.
Surveyed site: Prelim Health and Safety Survey, identified risks including but not limited to live electric sockets exposed to water, office staff wearing wrong conductive footwear, risk to computers etc, supporting the onsite electrician all areas made safe.
Client had requested immediate delivery of dehumidifiers and water lifting equipment but due to the bank holiday, the hire company failed to deliver. Once this failure was recognised Forensic Cleaning NI provided their own equipment to reduce the water exposure. The following morning as part of their cleaning process, Forensic Cleaning NI trained technicians spotted what appeared to be a broken lump of asbestos sitting behind a panel. They promptly reacted and cleared the area, sealed the area off and secured a number of samples for further diagnostics which was duly sent to their lab for examination. With this hazardous area being sealed off and made safe, the remedial works were able to continue.
With the swift and professional processes employed by Forensic Cleaning NI, the damage was reduced to a minimum. Business interruption due to flood was non existent as the water damaged offices were fit for use the next working day.
From client: “As the client I am very happy to say that we were very surprised at the very quick recovery that was achieved and to a very high standard. I left the site on Friday night as a total mess over / floors and returned on Tuesday morning to a completely dry environment that allowed electricians to carry out their tests quicker than expected. In addition, the quick and professional way in which you both discovered and dealt with the subsequent asbestos find was impressive.”
Reputational damage and Review Trolls removals
With businesses all relying on the internet some "TROLLS" feel the need to try to damage reputations, this can not only harm your business but can agitate mental health problems for the owners, staff and customers of the business targeted.
Subject to the style of threat and "Trolling" we can recommend a number of independent companies who help manage and remove these unfounded threats.
We want to hear from you
For assistance with Crisis management, contact our team
